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Resources - Warranty


The manufacturer warrants every fireplace to be free from defects in materials and workmanship at the time of manufacture and installation. There is a limited 10-year warranty on the firebox; 5 year limited warranty on the burner and 1 year limited warranty on the pilot burner assembly and fan motors (if included). The valve carries a limited 1-year warranty unless otherwise specified in the installation manual. Glass, plated/painted finishes and refractory linings are exempt.


All stocked fireplaces, including custom, carry CSA certification to indicate that your fireplace has been tested and meets Canadian and U.S. quality and safety standards.


All specifications, product designs, materials and colors are subject to change without notice. The actual flame pattern and color may vary slightly from photographs shown